Privacy Policy

Infinite Learning Lab privacy policy

The Infinite Learning Lab is an educational website offering academic and life skill lessons for students in grades K-8. The Infinite Learning Lab was created by the Virginia Department of Education and the Professor Garfield Foundation. It is hosted and supported by Entropy Multimedia, Inc. All collaborators respect the privacy rights of our participants and recognize the importance of protecting all information that you choose to share with us about you or your child. The purpose of this privacy statement is to explain the types of information collected by the Infinite Learning Lab, how that information is obtained, and how the information is used.

Account creation and parental consent

Personal information about you or your child is not required to access some areas of the Infinite Learning Lab website, however if you prefer not to disclose personal information, you or your child will not be able to enjoy many features of our website including access to certain lessons and use of the learning management system. The learning management system creates an individual account for each student participant and assigns the account a unique username and activation code. The learning management system uses different registration processes to create accounts for Virginia public school students versus other students.

For participants who are enrolled in a Virginia public elementary or middle school, the request to create an account is initiated by the participant’s school. At the time of creation, each account includes the name of the participant’s teacher, school, student username, and optional email address. Parental consent is required to activate each account. Such consent may be provided electronically or in writing as specified by the participant's school. Accounts that are not activated within one month of initiation will be purged. Once a participant’s account is activated, the only personal information that will be maintained is the Infinite Learning Lab username and password and the teacher/school affiliation. Each participant’s teacher will have access to his/her account in order to assign lessons, track lessons watched, tried and applied, and determine applicable scores. Participants may watch, try and apply lessons in addition to those assigned by their teacher. In addition to participant’s teacher, administrators at participant’s school will also have access to his/her individual account data to assess the use and value of the Infinite Learning Lab.

For participants who are not enrolled in a Virginia public elementary or middle school, access to the learning management system and the full educational content of the Infinite Learning Lab may be obtained by completing the online registration process. The online registration process requires that parents pay a modest annual licensing fee through a credit card transaction as a means of verifying parental consent for the participant to use the site and for the Infinite Learning Lab to collect personal information about the participant. The credit card transactions are processed through a separate secure website operated by Elavon, Inc. No credit card data will be provided to or retained by the Infinite Learning Lab website. Once the online registration process is complete, the only personal information that will be maintained is the Infinite Learning Lab username and password and the parent's name and address for purposes of confirming the satisfactory completion of the credit card transaction. In addition, select students may obtain user accounts through affiliation agreements entered into with authorized resellers. The accounts for such students will be initiated by the reseller upon confirmation that the parents have paid the necessary licensing fees and completed a credit card transaction through the reseller's website.

Retention and use of information

The standard practice is that a Virginia public school student’s performance on all lessons will be retained in his/her account until August 1 following the academic year in which the account was created, at which point the participant’s account and all related records will automatically be purged. Exceptions to this standard practice may be made at the request of a participant’s school or parent. For all other users, the participant's performance on all lessons will be retained in his/her account until two months following the termination of the subscription, at which point the participant’s account and all related records will automatically be purged. Exceptions to this standard practice may be made at the request of a participant’s school or parent.

Entropy Multimedia, Inc., its employees and affiliates will have access to participant accounts for the sole purpose of providing maintenance, support and repair to the software and other services provided by the Infinite Learning Lab. Data from the Infinite Learning Lab may also be used to generate reports to local, state or national education officials and lawmakers. None of the information provided to or retained in the Infinite Learning Lab will be used for direct marketing or any other commercial purpose or any purpose other than those identified above.

Types of data we collect

The Infinite Learning Lab automatically collects the following information from all users whether or not they log into a participant account: page and lesson viewing statistics. The Infinite Learning Lab also uses “cookies” to customize the information presented to participants and to aggregate site usage information to help improve participants’ experience. “Cookies” are pieces of information that a website sends to your computer while you are viewing the website. For example, when a participant returns to the Infinite Learning Lab after logging in, cookies enable the Infinite Learning Lab to remember the participant.

Secuity

The Infinite Learning Lab has implemented technical, administrative and physical security measures to protect participants’ personal information from unauthorized access and improper use. To prevent unauthorized electronic access to personal information, information collected through the Infinite Learning Lab is transmitted over the Internet through an SSL-protected (encrypted) channel. The information collected online is maintained behind a firewall-protected server and access to such information is limited to school officials, employees and contractor affiliates performing legitimate business functions. Some of the information contained in the Infinite Learning Lab may be considered an educational record subject to the Family Educational Rights and Privacy Act of 1974. Disclosures of personal information collected through the Infinite Learning Lab, other than the disclosures identified above, shall be made only if required by law, which shall include a court order or subpoena.

Contact Infinite Learning Lab

Questions or comments about this Privacy Policy or the data maintained by the Infinite Learning Lab may be directed to:

Cynthia Evans
Virginia Department of Education
101 N. 14th Street, Richmond, VA 23219
cynthia.evans@doe.virginia.gov
804-225-2047

-or-

Entropy Multimedia, Inc.
Learning Lab Support
309 S. Barstow Street
Eau Claire, WI 54701
715-855-0558 x 45